Starting today, you can customise fallback messages for your Buddy to better suit your business tone and workflows. This feature is now available across all three service types: Repair, Buyback, and Product Sales.
We've just upgraded the default Buddy setup to support multilingual responses out of the box. Your Buddy will now automatically reply in whatever language a customer uses – no setup required.
We’re thrilled to announce that mendbuddy is officially live! 🎉 You can now create your own AI-powered customer service Buddy for free at mendbuddy.com.