💳 Subscription
The Subscription page is where you can manage your mendbuddy plan — whether you're just getting started or looking to upgrade. From here, you can subscribe to a paid tier, explore additional features, and purchase add-ons to enhance your Buddy's capabilities.
📍 Where to Find It
To access the Subscription page:
- Click your profile avatar in the top-right corner of the dashboard.
- Select Subscription from the dropdown menu.
🧾 Subscription Options
mendbuddy offers flexible plans designed to fit different needs — from basic usage to more advanced setups for growing businesses. On the subscription page, you can:
- View your current plan
- Upgrade to a paid tier
- Cancel or downgrade your subscription
- Review your billing history
All subscriptions are billed securely and renew automatically unless cancelled.
➕ Add-Ons
You can enhance your Buddy by purchasing additional features through the same page. Available add-ons may include:
- Sponsor Customisation – Removes "Powered by mendbuddy" branding from embeds.
- Extra Buddies – Add more Buddies to manage separate sets of data or use cases.
- Increased Source Limits – Boost your Buddy's document handling power.
- Increased Embed Chats – Add the number of embed chats available per month.
Add-ons are applied instantly to your account once purchased.
🔄 Billing & Invoices
From the Subscription page, you can:
- Update your billing method
- View and download invoices
- See your next billing date
🛈 All billing is handled securely and your payment details are protected.
🛠️ Troubleshooting
If you're experiencing issues with subscription changes or billing:
- Double-check your payment details
- Refresh the page and try again
- Contact support if the issue persists
We're here to help!
Managing your subscription in mendbuddy is simple and flexible, so you can focus on building powerful experiences with your Buddy.