🛒 Add-Ons
Sometimes your business needs grow beyond what your current subscription tier offers. That's where Add-Ons come in — flexible upgrades that let you expand specific features without changing your entire plan.
Add-Ons are perfect for businesses that need just a little extra capacity in one area, or want to test increased limits before upgrading to a higher tier.
📊 What Add-Ons Are Available?
🤖 Extra Buddy Slots
Create additional Buddies beyond your tier's limit to serve different purposes or customer segments.
Perfect for:
- Businesses with multiple product lines
- Companies serving different customer types
- Testing new service approaches
How it works: Each add-on gives you one additional Buddy slot that you can configure independently.
🔧 Additional Service Types
Expand beyond your tier's service type limit to offer more comprehensive customer support.
Perfect for:
- Growing businesses adding new services
- Seasonal service expansions
- Testing new business models
How it works: Each add-on allows you to enable additional service types (Repair, Buyback, or Product Sales) across your Buddies.
💬 Extra Chat Packages
Increase your monthly chat allowance when you're consistently hitting your tier limits.
Available chat packages:
- 200 Extra Chats - $15/month
- 500 Extra Chats - $35/month
- 2000 Extra Chats - $90/month
Perfect for:
- Seasonal traffic spikes
- Growing customer base
- High-engagement periods
How it works: Extra chats are added to your monthly allowance and reset each billing cycle.
🎯 Why Choose Add-Ons Over Upgrading?
Add-Ons are ideal when you:
- Need specific capacity in just one area
- Want to test higher limits before committing to a tier upgrade
- Have seasonal needs that don't justify a permanent tier change
- Prefer flexible billing that you can adjust month-to-month
🔄 Add-Ons vs. Tier Upgrades
| Add-Ons | Tier Upgrades |
|---|---|
| ✅ Target specific needs | ✅ Comprehensive feature increase |
| ✅ Flexible monthly changes | ✅ Better value for multiple features |
| ✅ Lower commitment | ✅ Includes additional platform features |
| ✅ Perfect for testing | ✅ Ideal for growing businesses |
🛍️ How to Purchase Add-Ons
To purchase add-ons for your account:
- Log into your account dashboard
- Navigate to Billing & Subscriptions
- Select "Add-Ons" or "Upgrade Options"
- Choose the add-ons you need
- Complete your purchase
💡 Tip: Add-ons can typically be added or removed at any time, giving you complete flexibility to scale with your business needs.
📈 Ready to Upgrade Instead?
If you find yourself needing multiple add-ons, it might be more cost-effective to upgrade your entire tier. Higher tiers include:
- More of everything (Buddies, service types, chats)
- Additional platform features
- Better overall value
- Priority support
Compare Plans: Visit your account dashboard to see a full comparison of tier benefits and pricing.
💬 Questions About Add-Ons?
Need help choosing the right add-ons for your business?
💡 Contact our team or submit questions at: https://feedback.mendbuddy.com
We're here to help you find the perfect solution for your growing business needs.
Add-Ons give you the flexibility to grow exactly how you need, when you need it.