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🧪 Buddy Playground

The Buddy Playground is your space to test and interact with your Buddy in a live, real-world environment — just like your users would on your website.

You can access this from:

Buddy > Playground

🎯 What It’s For​

The Playground allows you to test how your Buddy behaves and responds to different kinds of questions. It uses your actual content and settings, giving you an authentic experience without affecting your chat history or usage statistics.

It’s perfect for:

  • Previewing how Buddy will interact with customers
  • Verifying that your settings and answers are reflected properly
  • Trying out different types of questions and scenarios

🧠 How It Helps​

By simulating real conversations, the Playground helps you:

  • Spot incorrect or incomplete answers early
  • Refine how Buddy communicates based on your input
  • Ensure your Buddy is aligned with your services and tone of voice

✅ Tips for Getting the Most Out of the Playground​

  • Ask Buddy the types of questions your customers are likely to ask
  • Try different use cases based on your active services (e.g., repairs, buybacks, product sales)
  • Adjust your Buddy settings and return to the Playground to confirm improvements

💬 Feedback Welcome​

If something doesn't seem right or you'd like to suggest improvements to how the Playground works:

💡 Share your thoughts at https://feedback.mendbuddy.com
We're building mendbuddy alongside our community and always open to ideas.

Use the Playground to fine-tune your Buddy’s experience — so when your customers chat, everything just works.